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Won’t let me craft grade 12 divine equipment

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thisiskhaib
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Post time 2020-8-3 21:05:38 | Show all posts |Read mode
Won’t let me craft grade 12 divine equipment Reply:3| View:287
I tried everything and the system keep saying unable to craft because it is enhanced or smithed into a set. I tried swapping it out with another item but it keep saying the same thing. So frustrating, I even wrote an email to support but never got a reply back.

Username: BootyClap
Server: S777
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 thisiskhaib Last edit in 2020-8-3 21:05:38

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laka khan
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Post time 2020-8-6 23:22:20 | Show all posts
Dear BootyClap,

Thank you for contacting us,
Kindly please follow the below steps and i am sure that your issue will get fixed .

Equip that equipment again, then use any other low level equipment and equip it, you will surely get the system prompt then press YES/OK,

Once equipped you can go to craft section and then try to craft the equipment again.
Hopefully you will be able to craft the item.

If your equipment remain locked, then only customer support can help you in this problem,
Below is the link to create ticket to customer support,

https://support.gtarcade.com/search/choose-form?gid=332

Also kindly please note that if you sent email to our gtarcade email address then you will not get the reply, if you have any issue you have to open a ticket and provide all the information in the ticket, then one of the customer support representative will check your ticket and answer back you .

Regards
EoC MoD Laka Khan
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 laka khan Last edit in 2020-8-6 23:22:20

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razakpro12
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Post time 2020-11-11 04:09:15 | Show all posts
™MiNaTo™
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 razakpro12 Last edit in 2020-11-11 04:09:15

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scyth
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Post time 2020-11-21 08:23:10 | Show all posts
Dear razakpro12,

Thank you for contacting us,
What can we do for you ?

Regards,
EOC Mod Slayer
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 scyth Last edit in 2020-11-21 08:23:10

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