Facebook Login Issue

xdane · Post time 2015-12-16 12:08:52

Edited by xdane at 2015-12-16 15:57

Hi Guys,

Please be advised that the KF dev team are now coordinating with the Facebook team to resolve the login problem. Apparently, the connection between the login server (the one that gives the token) via Facebook is having communication issues. They are still probing the cause as of this writing.

Proper compensation will be sent to ALL affected users once this issue is settled.

We apologize for this inconvenience dear players,
Mod team - xDane

EDIT:

Just an update: As per devs, the worst it could take is around 10 hours. Depends on the response time of the Facebook support team.

Thanks.

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things · Post time 2015-12-16 12:14:04

xdane I really doubt that people are worried about shity compensation. It is not right when people spend so much money for this game and the problems are never solved. Don't try to blame FB for this. Just don't.

They have their api and services that are running correctly. So the problem is in KF side. THE ONLY COMPENSATION IS TO GIVE US BACK ALL THE GOLD WE SPEND FOR THIS EVENT.

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laguna · Post time 2015-12-16 20:38:27

Knight's Fable - FB
3 mins ·
Further notice, for FB players, you will now be directed to the newest server rather than your old server. Please choose your old server manually. This will be modified very soon. Sorry about this and thanks for your understanding!

STILL ASKS FOR A NEW CHARACTER CREATION

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xdane · Post time 2015-12-16 16:10:38

We'll do our best to bring the best possible compensation for all affected players. At least, that's the only thing we (mod team) can do for players.... and also to keep you updated.

Cheers,
xDane

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phxlmts@facebook.com · Post time 2015-12-16 12:25:34

Thank you, Xdane. As a suggestion for the compensation, any facebook user who was above a certain number of points, say 96000 or so, should receive the 100K reward for Camp War. But indeed, additional compensation should be given to all affected users, i.e. all FACEBOOK users. (And, no, I'm not referring to myself in my suggestion to extend 100K rewards to those over a certain point total. I already got mine.)

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xclusive · Post time 2015-12-16 12:24:35

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chloegrace · Post time 2015-12-16 21:07:59

Guys FB log in is now working

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arminn2009 · Post time 2015-12-16 20:44:05

Chaos, blood, destruction, run for your lives peeps

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abwci7qbmmiggswq@facebook.com · Post time 2015-12-16 20:33:40

If I don't get my char back there is 0% chance I will play this game ever and there is 100% chance I will freaking sue them for pecuniary and non-pecuniary damage caused

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mike spicolli · Post time 2015-12-16 18:23:10

Belegerath S55 united 13, Thank you for working on this through the night. I will check back this evening as i have to go to work.

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anzen · Post time 2015-12-16 16:10:25

Guys stop be LAME , and beg for Conpensation , when srv havee some issue not even like today , but donoo , login connection or something "compensation" , when ppl dont reach points on event`s bcz donno "SOMETHING" , compensation , developers "FAILED" .

Ok it is true bcz of this down , some ppl can`t make 100k points on camp war , but some ppl who already did 96k points and use all stamina/gold , and can`t do nothing more , recive compensation bcz didn`t hit 100k , and same ppl on other srv who already make 100k will experience same issue like other ppl who failed.

Why ppl only flame all day long , if you guys wanna a better srv , who dont crash/fail , ask DEV/Mod a PayPal account and donate for KF SRV , and with that money KF can have more Developers , more assistance and stuff!

GL!

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giggles · Post time 2015-12-16 12:13:37

Edited by giggles at 2015-12-16 12:15

We thank you X for your thankless task of being the go between. You get too much crap from everyone as a representative. I, for one, appreciate your dedication and loyalty to your fellow gamers.

However, please express to the development team, that giving everyone the same compensation is not the same as compensating the folks who are actually affected. They need to give a damn about the people that were actually affected instead of a blanket compensation which actually rubs dirt in the eyes of those who are affected. They have not seemed to understand that to this point. If you give something to everyone, you give it to no one.

Thanks for your thankless assistance.

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romyhimura · Post time 2015-12-16 12:16:01

X danxe..we almost lost our 100k point cos of this...

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bazinga!!! · Post time 2015-12-16 12:16:26

Time is the currency here. People just want time to finish their desired quests for this event they put a lot of time and effort into. What about extending the event an hour or so after the problem is fixed?

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sak0ra · Post time 2015-12-16 12:19:48

Xdane i spent over 2200 stamina during this event and i am planing to get rank 2 and 3 and after that happen i cant get rank 3
what this error . compensation which game send all can get it but rewards if top 3 i cant get it
no comment of this

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bazinga!!! · Post time 2015-12-16 12:21:05

If I had just 10 minutes I could make 100k...ugh..might switch to a game that works

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things · Post time 2015-12-16 12:24:48

For sure I going to left this game for good if they don't put it on or extend the event. I won't spend any money and loose my time on the game that got thousand of bugs... and when they fix one of them they bring 2 new...

And for sure is not only me who will left. I feel sorry only for newcomers here and that they will loose their time...

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