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Facebook Login Issue

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xdane
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Post time 2015-12-16 12:08:52 | Show all posts |Read mode
Facebook Login Issue Reply:146| View:11749
Edited by xdane at 2015-12-16 15:57

Hi Guys,


Please be advised that the KF dev team are now coordinating with the Facebook team to resolve the login problem. Apparently, the connection between the login server (the one that gives the token) via Facebook is having communication issues. They are still probing the cause as of this writing.


Proper compensation will be sent to ALL affected users once this issue is settled.





We apologize for this inconvenience dear players,
Mod team - xDane


EDIT:


Just an update: As per devs, the worst it could take is around 10 hours. Depends on the response time of the Facebook support team.

Thanks.

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 xdane Last edit in 2015-12-16 12:08:52

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things
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Post time 2015-12-16 12:14:04 | Show all posts
xdane I really doubt that people are worried about shity compensation. It is not right when people spend so much money for this game and the problems are never solved. Don't try to blame FB for this. Just don't.

They have their api and services that are running correctly. So the problem is in KF side. THE ONLY COMPENSATION IS TO GIVE US BACK ALL THE GOLD WE SPEND FOR THIS EVENT.
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  • jellyxx 

    Super moderator

    Hi please do not be rude about this. All other games of GTA have this issue. Apparently there's something wrong with the company's some kind of link with fb. We are now already working on to solve this asap. Thx.
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    2015-12-16 12:32  Reply
  • thanks maam/sir dont make it fast make it surely thanks
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    2015-12-16 17:06  Reply
  • Reply jellyxx :HI I PLAY ON SERVER PENUELS242 AS THANOS AND I CANNOT LOG IN I BEEN PLAYING THIS GAME FOR NEARLY A YEAR NOW IT TOOK ME LOT OF TIME TO REACH TOP PLAYER ON THIS SERVER I HOPE YOU FIX THIS PROBLEM THANKS
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    2015-12-16 17:32  Reply
  • this suck cause i cant get into knights fable thru face book and now it trying to get me to play a diffrent game instead of going to my knights fable game WTF
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    2015-12-16 19:27  Reply
  • same here....try to log into KF, and it takes me to another game
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    2015-12-16 19:31  Reply
  • why i cant enter the game, it seem that you have to create new character again???
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    2015-12-16 20:13  Reply
  • i dont care bout comp for cw if i cant get into the server where i coined to get to vip and all my stuff i want my money returned i spent
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    2015-12-16 20:19  Reply
  • i cant stell log in whats going on when i am going to log in from FB?
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    2015-12-16 20:36  Reply
  • Things, Who else are they supposed to blame when its not their equipment malfunctioning.  oh. sorry your the re-tard that doesn't understand who is responsible for what.  Ok.
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    2015-12-16 20:50  Reply
  • So what about the rewards from last event.. I was in first place and will I still receive these if not fixed by server reset. How can I eliminate using FB to play KF without losing my character??
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    2015-12-16 20:55  Reply

 things Last edit in 2015-12-16 12:14:04

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laguna
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Post time 2015-12-16 20:38:27 | Show all posts
Knight's Fable - FB
3 mins ·
Further notice, for FB players, you will now be directed to the newest server rather than your old server. Please choose your old server manually. This will be modified very soon. Sorry about this and thanks for your understanding!

STILL ASKS FOR A NEW CHARACTER CREATION
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 laguna Last edit in 2015-12-16 20:38:27

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xdane
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 Author| Post time 2015-12-16 16:10:38 | Show all posts
We'll do our best to bring the best possible compensation for all affected players. At least, that's the only thing we (mod team) can do for players.... and also to keep you updated.

Cheers,
xDane
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  • thanks sir dont make it fast make it surely thanks so we cant have same problem again soon.,   we can have compensation right???

    ign:ElmaDan
    server: united 23
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    2015-12-16 17:09  Reply
  • thanks sir dont make it fast make it surely thanks so we cant have same problem again soon.,   we can have compensation right???

    ign:ElmaDan
    server: united 23
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    2015-12-16 17:10  Reply
  • getting Megarealm every time
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    2015-12-16 21:03  Reply
  • This was the most BS compensation I have ever received. 200 gold for a problem that cost me a rank that I invested almost 4500 gold into. How do you guys figure this is the best compensation possible? Not to mention those christmas things that we have no use for yet.
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    2015-12-18 18:25  Reply

 xdane Last edit in 2015-12-16 16:10:38

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phxlmts
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Post time 2015-12-16 12:25:34 | Show all posts
Thank you, Xdane. As a suggestion for the compensation, any facebook user who was above a certain number of points, say 96000 or so, should receive the 100K reward for Camp War. But indeed, additional compensation should be given to all affected users, i.e. all FACEBOOK users. (And, no, I'm not referring to myself in my suggestion to extend 100K rewards to those over a certain point total. I already got mine.)
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  • and what do you purpose for the players who are already over 100k but couldnt fight for the top spots on a team?
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    2015-12-16 13:28  Reply
  • i am about to claim my campwar reward today my server is s231-hkt achan...and the problem is i cannot enter the game,,i tried as people give us the micro client and i downloaded it but sad to say instead of having my lvl 85 charc,,the last played was te lvl 14 charc,,in which i didn't care to play that lvl 14,,this is insane,,we spend much time and dollars of this game and this what we take for playing,,?what the heck is wrong ,,can somebody please explain
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    2015-12-16 13:31  Reply
  • I agree about this thankless job of the Mods,  just know Many of us know you guys are doing the best you can with limited resources and a ton of stress.  Ty for what you are able to do !!!
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    2015-12-16 16:17  Reply

 phxlmts Last edit in 2015-12-16 12:25:34

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xclusive
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Post time 2015-12-16 12:24:35 | Show all posts
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  • xdane 

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    lol.. nice one
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    2015-12-16 12:27  Reply
  • giggle
    made me laugh good 1
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    2015-12-16 12:41  Reply
  • Kantai colle! Did you draw that? this is awesome ^^
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    2015-12-16 12:55  Reply
  • Translate
    2015-12-16 13:17  Reply
  • a smoother game experience? We have a better chance at being admirals
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    2015-12-16 13:25  Reply
  • xdane 

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    give this man a bug cookie!
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    2015-12-16 16:14  Reply
  • nice one, it truly symbolize it....
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    2015-12-16 16:48  Reply

 xclusive Last edit in 2015-12-16 12:24:35

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chloegrace
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Post time 2015-12-16 21:07:59 | Show all posts
Guys FB log in is now working
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 chloegrace Last edit in 2015-12-16 21:07:59

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arminn2009
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Post time 2015-12-16 20:44:05 | Show all posts
Chaos, blood, destruction, run for your lives peeps
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 arminn2009 Last edit in 2015-12-16 20:44:05

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abwci7qbmmiggs...
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Post time 2015-12-16 20:33:40 | Show all posts
If I don't get my char back there is 0% chance I will play this game ever and there is 100% chance I will freaking sue them for pecuniary and non-pecuniary damage caused
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 abwci7qbmmiggs... Last edit in 2015-12-16 20:33:40

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Post time 2015-12-16 18:23:10 | Show all posts
Belegerath S55 united 13, Thank you for working on this through the night. I will check back this evening as i have to go to work.
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 mike spicolli Last edit in 2015-12-16 18:23:10

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anzen
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Post time 2015-12-16 16:10:25 | Show all posts
Guys stop be LAME , and beg for Conpensation , when srv havee some issue not even like today , but donoo , login connection or something "compensation" , when ppl dont reach points on event`s bcz donno "SOMETHING" , compensation , developers "FAILED" .

Ok it is true bcz of this down , some ppl can`t make 100k points on camp war , but some ppl who already did 96k points and use all stamina/gold , and can`t do nothing more , recive compensation bcz didn`t hit 100k , and same ppl on other srv who already make 100k will experience same issue like other ppl who failed.

Why ppl only flame all day long , if you guys wanna a better srv , who dont crash/fail , ask DEV/Mod a PayPal account and donate for KF SRV , and with that money KF can have more Developers , more assistance and stuff!

GL!
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  • First I don't beg for compensation, I literary deserve it, many other like me too. Why? cause I spend wall street amount of $$$$ for the game, second, I was ranking 1 before log in crashed and I am always on top of every player on my server on every single event. Third, when you pay you can demand...legally too. So...and compensation btw, is also a prove that we don't just throw our money in vain but get something back when game crashes or something like that happens.
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    2015-12-16 16:15  Reply

 anzen Last edit in 2015-12-16 16:10:25

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giggles
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Post time 2015-12-16 12:13:37 | Show all posts
Edited by giggles at 2015-12-16 12:15

We thank you X for your thankless task of being the go between. You get too much crap from everyone as a representative. I, for one, appreciate your dedication and loyalty to your fellow gamers.

However, please express to the development team, that giving everyone the same compensation is not the same as compensating the folks who are actually affected. They need to give a damn about the people that were actually affected instead of a blanket compensation which actually rubs dirt in the eyes of those who are affected. They have not seemed to understand that to this point. If you give something to everyone, you give it to no one.

Thanks for your thankless assistance.
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  • incorrect. if you give people nothing, they have nothing to show for their work. not to mention the rewards can be used in different ways and the better players can still use them more effectively. you're using a blanket statement that does not fully apply in this case. and everyone that is well informed knows better than to blame the forum moderators and guides in the first  place.
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    2015-12-16 15:34  Reply
  • You clearly did not understand what I wrote. First off, if you give everyone, say, a pony as compensation: then the folks that missed out on that time get a pony AND everyone who slept through it gets a pony too. So now everyone has a pony, and the one that deserves the compensation gets the additional insult of knowing everyone who doesn't deserve it gets it too. Also, part of the thrust of my post was specifically that the mods aren't responsible and they take too much flack for stuff they didn't do. I recommend you attend the Derek Zoolander "Center for Kids Who Can't Read Good".
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    2015-12-16 23:38  Reply

 giggles Last edit in 2015-12-16 12:13:37

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romyhimura
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Post time 2015-12-16 12:16:01 | Show all posts
X danxe..we almost lost our 100k point cos of this...
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  • some of us did lose the 100k i was just short of 90k before i went for a nap this morning and tonight woke to this now i wont make it for sure
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    2015-12-16 12:30  Reply

 romyhimura Last edit in 2015-12-16 12:16:01

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bazinga!!!
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Post time 2015-12-16 12:16:26 | Show all posts
Time is the currency here.  People just want time to finish their desired quests for this event they put a lot of time and effort into.  What about extending the event an hour or so after the problem is fixed?
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  • game stopped over 2.5 hrs they must extend the time event at least 1.5 hrs
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    2015-12-16 12:22  Reply
  • I would say it should be extended for as many hours as were lost.
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    2015-12-16 12:22  Reply

 bazinga!!! Last edit in 2015-12-16 12:16:26

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Post time 2015-12-16 12:19:48 | Show all posts
Xdane i spent over 2200 stamina during this event and i am planing to get rank 2 and 3 and after that happen i cant get rank 3
what this error . compensation which game send all can get it but rewards if top 3 i cant get it
no comment of this
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 sak0ra Last edit in 2015-12-16 12:19:48

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bazinga!!!
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Post time 2015-12-16 12:21:05 | Show all posts
If I had just 10 minutes I could make 100k...ugh..might switch to a game that works
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 bazinga!!! Last edit in 2015-12-16 12:21:05

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Post time 2015-12-16 12:24:48 | Show all posts
For sure I going to left this game for good if they don't put it on or extend the event. I won't spend any money and loose my time on the game that got thousand of bugs... and when they fix one of them they bring 2 new...

And for sure is not only me who will left. I feel sorry only for newcomers here and that they will loose their time...
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 things Last edit in 2015-12-16 12:24:48

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