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Payment issue!!!!

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ralph_ronan19
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Post time 2016-6-29 00:20:41 | Show all posts |Read mode
Payment issue!!!! Reply:1| View:177

 ralph_ronan19 Last edit in 2016-6-29 00:20:41

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ghost™
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Post time 2016-6-29 00:29:57 | Show all posts
Hello ralph_ronan19,

      I am sorry you are having a frustrating experience. What is it you need help with? Sometimes the processing can take a few hours to go through depending on your method of payment. If in 2-3 hours you still don't have your diamonds please check your method of payment and see if the money was deducted from your account. If it was not deducted I would try a different method of payment and/or try linking your card with paypal for a usually easier recharge experience. But if all else fails and you are indeed having problems after awhile, please provide me with the order number, in-game name, and the server you recharged on. Also please make sure the card you are trying to use is not linked with multiple accounts as this may causes issues with your recharges. Thank you in advance for your patience in this matter. I look forward to helping you further if needed.

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Ghost
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 ghost™ Last edit in 2016-6-29 00:29:57

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