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Author: arngrim

[Announcement] Compensation Conditions

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abwhhjqhq4j8or...
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Post time 2016-9-18 22:11:56 | Show all posts
I want to share my opinion about the whole theme, my IGN is NICK from Vine-455.
First of all i don't have the knowledge to say that game crushes because of this or that and i cant judge devs or mods for their work.
Now if a player cant connect and play the game because one or many server go down or dont respond the company has to stand up and face it. You ask players to take screenshots of the stuff they get when they get it after the problem has occured which 99% didnt do cause they cant predict when this will happend. I ' ve read some "weird" opinions that really i cant understand, like players shouldnt get compensation cause it happened globall and that players should take screenshots in order to protect theirselves. NO, players play the game spending some of their time and money maybe, to "have fun" while playing the game. None wants to play in order to take screenshots.
From the other hand lets say that you are correct. Then players should do what? Take screenshot of every aspect of the game? Players have different approach on the importance of the things they achieve. One flashy card can make the difference for some or one amulet or whatever they think.
Players dont have a manual on how to act when the game is going down. The company that provides the service should have one and this should have been known to all.
It is easy to say that you should have taken screenshots but why dont you tell us the hard part? How many times per week/ month / year, the game goes down, how many events have fallen and werent able to get fixed? Its easy to ask people to be honest why dont you get honest with us?
Let me make this clear: I didnt loose any of those you written in this topic and i dont want compensation about those, but what about Demonic war, what about the flashy cards and the philoshopher stones that cant be exchanged cause one day was lost and what about the things that we could get yesterday and have daily limitation to one per day and those stuf we couldnt aquire yesterday? All this count for players. Why didnt you mentioned one of those?
I dont like making negative comments but this compentation is a joke, not to mentione the part in hot events that needs recharge? and is named compentation.
I surelly cant criticize the devs or mods or the platform if it is like it should be or not, but players can criticize and tell their opinion about the service they get from a company and how they feel about it and this screenshot thing is like putting oil into fire.
You should find players that lie to get bigger compensation and punish them as well as those who cheat.
After all players are not going to take screenshots but they can easily get tired or discouraged of a game that doesnt come up to their expectations and stop playing it.
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  • couldnt have said it better
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    2016-9-19 00:28  Reply
  • true words
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    2016-9-23 23:14  Reply
  • THANKS FOR UR HONEST
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    2016-9-24 03:56  Reply
  • Translate
    2016-9-25 13:15  Reply
  • Very well said.
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    2016-9-26 21:25  Reply
  • I'm agree about every single word you said .... they said the lose maybe in points only they didn't say anything about philosopher stones or anything else ... I don't know which screenshot I should take ... I lost a lot and its hard to gain all back after the merge and compensation its really a big joke
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    2016-9-30 17:24  Reply
  • Said like a politician, thank you.
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    2016-10-2 02:40  Reply
  • Ive been playing this game 2years 10 months, i have 61 submitted tickets, only one has ever been taken care of. i was a free player only, so ever little thing counted so i have 60 outstanding tickets my most recent problem was a 1000 diamond recharge for my monthly card, guess what my card didn't activate. anyway your post was on target, the in game comp in hot events doesn't even come close to what people are going thru, i for one had alarms set for each event, and when you put that kinda time and dedication into the game it sucks when its not acknowledged because i didn't take a sceenshot right before a update came down the pike, silly me should have known that it was going to shut beach treasure off prematurely, and right after i had used up 75 (10) beach point cards i think the comp in hot events was 5mil gold and 3 beachshell cards. GTArcade needs to get a real support system for us players

    Damar
    Joses(815)
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    2016-12-4 14:59  Reply
  • look I just lost 2 billion in br because you people cant get the inscriptions fixed I shouldn't have to take screenshots in order to keep what I paid for due to this companys imcompetence give it back
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    2016-12-5 09:15  Reply
  • they ask for screen shots now,when before they took people word for it,then some realized this and made false claims,blame the cheaters,not the game
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    2017-1-10 04:44  Reply

 abwhhjqhq4j8or... Last edit in 2016-9-18 22:11:56

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jakey75223
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Post time 2016-9-18 22:49:42 | Show all posts
My Eudaemon Ring Mythic amulet is missing from my light envoy with stones it's no where it's 2nd time with me first my hoarfrost card and now amulet i'm so unhappy to be honest.

although I got my card back but ring is missing from 4 days
I posted this in forum already and one mod suggest me to post here
and asking for a SS
why would I take a ss of my amulet does it make any sense?
I got it from craft even before last one
you guys can in logs my ranking and I bought one
you can ban me if didn't find anything.
I want it back ASAP.

name CoolRyan
server after merge ua131
server before merge:1067 lord
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 jakey75223 Last edit in 2016-9-18 22:49:42

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elfaba
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Post time 2016-9-18 23:18:32 | Show all posts
Cant ss screen when the game crashes takes your $$ and throws you off into the abyss
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 elfaba Last edit in 2016-9-18 23:18:32

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tomazsh
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Post time 2016-9-19 00:17:26 | Show all posts
the one who wrote that announcment must be on some hard drugs...it's only explanation
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 tomazsh Last edit in 2016-9-19 00:17:26

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tracy122668
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Post time 2016-9-19 12:08:47 | Show all posts
As usual you guys do not take the blame for anything and make us have to do all of the leg work for your issues
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 tracy122668 Last edit in 2016-9-19 12:08:47

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rheya
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Post time 2016-9-19 13:20:56 | Show all posts
Why in new compensation isn't written what to take, it was collect on both tabs, but when I collected 1st, second was unable to collect. There is no warning that you can claim only one  from options!!! I want to take second tab, not 1st, but obviously now I cant!!! I am really upset over this!




IGN:Rheya
Server 1133 Blaise

Its just  so unfair! Missleading and unfair!


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  • yes, it is i clicked same one as you thinking I could collect other.
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    2016-9-19 13:41  Reply
  • T dont have this compensation On all 3 tabs nothing like this
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    2016-11-30 18:27  Reply
  • I never got either... and I spend money ingame a lot... sad..
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    2017-4-25 05:44  Reply

 rheya Last edit in 2016-9-19 13:20:56

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klug
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Post time 2016-9-19 19:46:43 | Show all posts
IGN: Klug
Server: ua57

I have the same problem, after reset I saw no compensation and went to bed, I wake up and see a new compensation...but not the one that appeared previously before LoA removed it, and many players in my alliance and in asgard were talking about it and said they collected the 2billion gold first before the new compensation arrived...this is seriously unfair because now only some players will have gotten the first compensation and 200 000 points in tycoon which is absolutely ridiculous because it pushes your rank down so far.
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  • Ok same problem...so every1 that managed tocollect the 2bil gold compensation are now 200k ahead to others that didnt get to coolect because it was removed.I didn't collect mine because it says still a day and few hours left...was saving it for tomorrow for 200k daily points.
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    2016-9-19 19:53  Reply

 klug Last edit in 2016-9-19 19:46:43

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kdf88
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Post time 2016-9-20 01:46:53 | Show all posts
toll, supe
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 kdf88 Last edit in 2016-9-20 01:46:53

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kdf88
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Post time 2016-9-20 02:35:44 | Show all posts
Its just  so unfair! Missleading and unfair!
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 kdf88 Last edit in 2016-9-20 02:35:44

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tamc1
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Post time 2016-9-20 03:20:48 | Show all posts
Edited by tamc1 at 2016-9-20 03:24

Nice there's reparations, but should this also fully credited and not the most important be held it back. Divine marks and gold. Where it really matters not getting straight. Just today where it is important for Tyccon and all its rewards, I miss it now. What's up with that? Not just with me. but also on the account of my sister (Tandoria Server Boaz (701) lacked an important point... she got not gold). Go out the resources?   


I will my full Compensation we all onother People

BlueEngel  Server: Boaz (701)

(sorry for my english )

support you have post
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 tamc1 Last edit in 2016-9-20 03:20:48

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