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veronica jackson
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Post time 2015-10-29 07:30:06 | Show all posts |Read mode
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        Good day why my payment is so long i waited almost 30 minutes to pay it but it\'s only keeping loading...

       

                   
  •                         Our payment service provider is processing your order. This may take a little while.Please refresh this page in a few minutes.
                   
  •                         Recharge Channel:;worldpay
                   
  •                         Account:;veronica*********@outlook.com
                   
  •                         Game:;Magerealm & S95-Scamander
                   
  •                         Recharge Amount:;$99.99
                   
  •                         Game Currency:;1000
                   
  •                         Time:;10-28-2015 19:18:36
                   
  •                         Order Number:;144607431682067
           

 veronica jackson Last edit in 2015-10-29 07:30:06

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cutiieeyy
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Post time 2015-10-29 08:38:50 | Show all posts

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        This happened to me before. I waited until like 3 hours later and tried again and for some reason it worked instantly. If you wait too long contact support - They may say to you that you order failed for no reason (Which is what they said to me) then they will tell you to try again later (And it will more than likely work - it did for me).

        Message them first to see if you transaction has failed. If it has - Wait around 1/2 hours then try again and it should work.
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 cutiieeyy Last edit in 2015-10-29 08:38:50

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cif
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Post time 2015-10-29 11:22:35 | Show all posts

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Reply 1# cutiieeyy
Hi, usually the payment failed to go through because the payment company refused your payment due to the potential risk in your account (We don\'t know the detailed reason but you may ask them for sure).
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 cif Last edit in 2015-10-29 11:22:35

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cif
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Post time 2015-10-29 11:24:30 | Show all posts

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        Dear player, your payment failed to go through the payment company. They refused this transaction due to the potential risk in your account. The money will be returned in 48 hours automatically.
        We suggest you to try another payment method, or try again later.
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 cif Last edit in 2015-10-29 11:24:30

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