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Need to get my account back!

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salamano
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Post time 2015-11-3 15:09:46 | Show all posts |Read mode
Need to get my account back! Reply:6| View:438
        I have posted half a dozen tickets on this going back to 2015-10-28 17:40:33
and so far no one has actually helped me, but the fix is really easy.

        I just need to get back onto my character, who\'s been idle since I posted this ticket. For some reason, my GTArcade credentials (and my FB account), both of which I logged into daily when I used my account) isn\'t recognizing my character on S72(Ceres). The character\'s name is Salamano, and he\'s the guild leader of the group Terraform. I know the character is still there... I know the data is still there. Someone in tech support just needs to actually answer any one of my tickets.

        I have tried reinstalling the software a couple of times, and resetting my phone, hoping any of those things will work. But it hasn\'t yet. I\'ve had this problem a time or two with other games, for example when I\'ve changed phones... but so far this is the only company to ignore so may repeated requests and tickets.

        -Salamano

 salamano Last edit in 2015-11-3 15:09:46

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freyafm
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Post time 2015-11-3 16:08:19 | Show all posts

Need to get my account back!

        hello salamano, I believe you are talking about LOA Mobile - Fire Raiders. This is the forum for the PC version.
        I will report it to the one in charge on Mobile Version and hopefully they can help. In the feature, this is the link where you should report any issues regarding your game: http://community.gtarcade.com/forum/2077/
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 freyafm Last edit in 2015-11-3 16:08:19

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ezy*
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Post time 2015-11-3 16:22:02 | Show all posts

Need to get my account back!

        Hi, does bbutcher.wx@gmail.com belong to you? If so, please use it to login on s72.
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 ezy* Last edit in 2015-11-3 16:22:02

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salamano
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 Author| Post time 2015-11-3 22:25:39 | Show all posts

Need to get my account back!

Reply 2# ezy*
        bbutcher.wx@gmail.com IS ME
        It won\'t let me log into s72
        Right now upon each re-install of the software, it successfully logs me in to my GTArcade account bbutcher.wx@gmail.com but then immediately displays this when trying to change servers:
       


        I feel like if only I could get to s72(Ceres) on my phone I could get my phone the information I need, but unfortunately I\'m not finding a way over there. I have created accounts using Gmail and even an additional GTArcade account, but all it ever does is put me on some default new sever, and display the above image when I click to change servers.

        I\'m responding here because at least you responded to me. So far NOT ONE SOUL has responded to my other tickets on the online side. This should be an easy fix.
        -Salamano
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 salamano Last edit in 2015-11-3 22:25:39

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salamano
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 Author| Post time 2015-11-4 04:26:01 | Show all posts

Need to get my account back!

Bumped. Unresolved.
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 salamano Last edit in 2015-11-4 04:26:01

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ƦespecϮed Ϝlea
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Post time 2015-11-4 09:51:24 | Show all posts

Need to get my account back!

This is not Fire raider forums. You are in the wrong place. http://community.gtarcade.com/group/2073
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 ƦespecϮed Ϝlea Last edit in 2015-11-4 09:51:24

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