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Main hero went from lvl 10 elemental training to lvl 1

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squirtlemegablasto...
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Post time 2015-11-6 23:49:42 | Show all posts |Read mode
Main hero went from lvl 10 elemental training to Reply:9| View:312

I went to upgrade my elemental training with element crystals and noticed that my main hero (Earthshaker) which was at lvl 10, was now reset to all lvl 1 on fire, ice, and electro. My other sub heros were still set to lvl 3 and 4, which is correct. My BR is now lower because of it and of course, and it took several thousand element crystals to get the lvl 10 status it was. This needs to be addressed and I can add a screenshot.

I attempted numerous times to put in a support ticket and it would blank out my support ticket then say I never created one. I can honestly say that I have never played a game with so many bugs, glitches, lag, or response time to get some help with these issues. Can someone that actually cares about their players/customers, address this for me please. Until it is fixed, I won\'t be recharging again and if the issues isn\'t resolved in a timely manner, I will quit the game and contact my bank to reverse all of my recent charges considering I am not getting the support I am paying for.

I don\'t want it to come to this, but something needs to be done with these bugs and glitches. I like the aspect of the game, but I\'ve never, ever played one with so many issues.

        Thank you.


Rahab - character
        Hamid S1062 - server


       


 squirtlemegablasto... Last edit in 2015-11-6 23:49:42

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moonlighty
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Post time 2015-11-7 00:40:20 | Show all posts

Main hero went from lvl 10 elemental training to lvl 1

Ouky, I got it, however did you by any chance inherit from some hero to earthshaker?
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 moonlighty Last edit in 2015-11-7 00:40:20

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giuglea ion
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Post time 2015-11-7 03:02:40 | Show all posts

Main hero went from lvl 10 elemental training to lvl 1


did you tried clearing cookies and logging into the game again , the fact you see it that way may be due to a overflow of information , i suggest clearing cookies once ever 5-7 days .; Also if that is not the case then it might a bug of some sort , with all the problems and glitches around here i would not be surprised you know .
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 giuglea ion Last edit in 2015-11-7 03:02:40

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 Author| Post time 2015-11-7 05:40:17 | Show all posts

Main hero went from lvl 10 elemental training to lvl 1

Reply 1# moonlighty


I have not inherited from or to Earthshaker. I\'ve had him longer than anyone in my group. I can also provide screenshots of my other hero\'s elemental tab if needed just to prove not a single of them are lvl 10 in their training. I will attempt to clear my cookies as suggested below, but I really am getting frustrated.;
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 squirtlemegablasto... Last edit in 2015-11-7 05:40:17

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 Author| Post time 2015-11-7 10:38:39 | Show all posts

Main hero went from lvl 10 elemental training to lvl 1

        Clearing my cache, cookies, and history did nothing to fix this issue. Earthshaker is still lvl 1 on elemental training...;

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 squirtlemegablasto... Last edit in 2015-11-7 10:38:39

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Post time 2015-11-7 16:30:36 | Show all posts

Main hero went from lvl 10 elemental training to lvl 1

Hi, I made report, but you need to wait as it is weekend and SM\'s don´t  work on weekends.
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 moonlighty Last edit in 2015-11-7 16:30:36

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 Author| Post time 2015-11-7 20:47:59 | Show all posts

Main hero went from lvl 10 elemental training to lvl 1

Reply 5# moonlighty

Thank you. I will wait patiently.;
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 squirtlemegablasto... Last edit in 2015-11-7 20:47:59

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 Author| Post time 2015-11-8 12:05:18 | Show all posts

Main hero went from lvl 10 elemental training to lvl 1

I went through and was checking all my heroes and now for some odd reason, my elemental training is back to where it was and my BR suddenly jumped up... ;

Thanks for the help.;
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 squirtlemegablasto... Last edit in 2015-11-8 12:05:18

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Post time 2015-11-11 01:02:50 | Show all posts

Main hero went from lvl 10 elemental training to lvl 1

Glad to hear so!
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 moonlighty Last edit in 2015-11-11 01:02:50

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