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Cif

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badbeats
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Post time 2015-11-12 03:08:25 | Show all posts |Read mode
Cif Reply:20| View:545
        When you went into my account ....

        1, you kicked me during banisher ( which I told you in a pm before you logged in )
        2, I didnt get yesterdays credit for banisher event because I didnt get to kill the final boss because you logged in....and I also didnt get to loot my chests ( I loot them all at the end )
        3, you didnt reply back to any of the pms and
        4, tons of stuff you didnt even address, you just went in and compensated for one of 10 different issues ... which ( I do thank you for but it just caused more problems now )
        5, server 91 still has not been compensated for the lack of daily and end of event rewards for patron...as well as the players who reached the amount needed for the Halloween special event stuff such as myself and others in my guild.;
        6, Can you just please respond to this??? please/

 badbeats Last edit in 2015-11-12 03:08:25

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the immortals
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Post time 2015-11-12 11:46:34 | Show all posts

Cif

Hi, I wont tell you much but just for your information supermoderators don\'t check their PMs as they receive tons of PM everyday and rarely they have time to check PM. I suggest you to send PMs to fixer / silky faery...etc to resolve your case privately.
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 the immortals Last edit in 2015-11-12 11:46:34

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 Author| Post time 2015-11-12 12:01:55 | Show all posts

Cif

Reply 1# the immortals


        Cif PM\'d me first....so I responded instantly.

        regardless a gm on my latest ticket basically said my issues wasnt relevant enough to be handled..so im in the process of doing a full chargeback. I wont miss this headache at all.;
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 badbeats Last edit in 2015-11-12 12:01:55

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the immortals
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Post time 2015-11-12 12:09:26 | Show all posts

Cif

She will PM you first but she may forget about your PM as she receives dozens of PMs everyday and your PM might be dumped down.; Those people who reply you on your tickets are; customer support of GTArcade they are not GMs who compensate you.......Ah I cant explain;! you wont understand this process. Congratulations;you have taken a good decision ! I wish you all the best!
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 the immortals Last edit in 2015-11-12 12:09:26

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Post time 2015-11-12 12:21:30 | Show all posts

Cif

        Dear player, when I was on I saw you in your Guild Domain? And in Evil Banisher now even you got disconnected, you can still get and continue the fight?
        About the Realm Patron thing, sorry but could you please paste the screenshot or whatever proof you have here again so that I can check and confirm the issue?
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 cif Last edit in 2015-11-12 12:21:30

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 Author| Post time 2015-11-12 12:36:25 | Show all posts

Cif


Reply 4# cif

        That doesnt even make sense...YOU logged in and saw me inside it...You never told me i could log back in,when i did I was out of banisher with no attempt. This isnt the first time either. And sure ill post a screenshot MID patron event so u can see theres NO daily reward screen ///




        http://imgur.com/NbNG6JP  This is mid event
       

       

        pss Cif I wasnt in banisher ,,why did I send u 7 pms NOT to log in lol... come on now...lets be real here. You cost me my attempt, you cost me the daily rewards for the event..I understand you didnt mean to but just take responsibility for it.,.MY god why does the entire team always try to blame the players...Clearly this isnt a first time thing. TONS of irate players are chargebacking money spent because the customer service here is abysmal. Stop making excuses and take some freaking responsibility and compensate accordingly for once.
       

        As a matter of fact...dont even worry about these issues or acknowledge them anymore. Ive already gone thro the process to chargeback what ive spent here..im over this hassle
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 badbeats Last edit in 2015-11-12 12:36:25

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Post time 2015-11-12 12:38:50 | Show all posts

Cif

so what are we writing on our chargebacks ? I don\'t know if poor customer service is quite enough.
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 redbulladdict Last edit in 2015-11-12 12:38:50

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 Author| Post time 2015-11-12 12:44:15 | Show all posts

Cif

Reply 6# redbulladdict

        im over it..fck this waste of time. Noone cares.;
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 badbeats Last edit in 2015-11-12 12:44:15

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 Author| Post time 2015-11-12 13:07:45 | Show all posts

Cif

        since im stewing now thinking about how you basically called me a liar CIF,, please explain our conversation timestamped with proof?;

                                                cif;sent 2015-11-10 20:03:39                       
                                                Hi, I am logging your account and check. Could you please go offline for a while?                                                       
                                                                                                                badbeats;sent 2015-11-10 20:05:46                       
Can you give me a few mins?? Im in the middle of banisher atm =(                                                       
                                                                                                                badbeats;sent 2015-11-10 20:10:19                       
theres 1 more boss lol...u logged me out at the final boss.                                                       
                                                        I suppose I made all that up tho, amiright>;>; LOL;
                       
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 badbeats Last edit in 2015-11-12 13:07:45

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Post time 2015-11-12 13:20:52 | Show all posts

Cif

        they love to ignore my posts constantly. they have no clue how to run this.

        yet I have seen how the chinese version is run and that it is a much much better game.
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 redbulladdict Last edit in 2015-11-12 13:20:52

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