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unable to get to my account on facebook and unable to submit a ticket

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abw4sckxbgsyki92
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Post time 2015-11-22 07:00:49 | Show all posts |Read mode
unable to get to my account on facebook and unab Reply:12| View:225
Since the last maintenance i have been unable to access my acct when i was just on it before the maintenance.. now it says there is an account abnormality , i would appriciate your assistance in this , as i have tried submitting a ticket , several of them matter of fact;; and very discouraged and ready to leave the game

 abw4sckxbgsyki92 Last edit in 2015-11-22 07:00:49

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thefixer
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Post time 2015-11-22 08:41:44 | Show all posts

unable to get to my account on facebook and unable to submit a ticket

        Hi,

        1 - Can you post a picture?
        2 - Did you try to run the game using another browser?
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 thefixer Last edit in 2015-11-22 08:41:44

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abw4sckxbgsyki92
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 Author| Post time 2015-11-22 08:59:46 | Show all posts

unable to get to my account on facebook and unable to submit a ticket

Reply 1# thefixer
what browser do you recomend>;? I do not know how to send a pic . i tried print screen but it isnt saving the pic
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 abw4sckxbgsyki92 Last edit in 2015-11-22 08:59:46

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abw4sckxbgsyki92
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 Author| Post time 2015-11-22 09:09:42 | Show all posts

unable to get to my account on facebook and unable to submit a ticket

Reply 1# thefixer
still says there is a feng ting on it , and it makes no sense because i didnt have problems before the maintenance
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 abw4sckxbgsyki92 Last edit in 2015-11-22 09:09:42

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kelvin_lau
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Post time 2015-11-22 12:05:44 | Show all posts

unable to get to my account on facebook and unable to submit a ticket

Reply 3# abw4sckxbgsyki92@facebook.com
Just leave the game, ur account has been banned & it is 100% confirmed that u can\'t retrieved it back because they have already deleted ur account on that server. This is due to the collecting of 200k realmgems which they have make a mistake in the update & u are the lucky players chosen out of the 100 players to get banned. Note, not all who collected & used the 200k realmgems got banned. I was planning to leave the game also after xmas even before the incident started due to some personal issue. (take my quitting as a xmas pleasant for Gtarchade lol). If they have banned all my accounts, i would have already left the game even before xmas. Sad but they never do all. So, i have a few more weeks to play before i leave the game totally.
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 kelvin_lau Last edit in 2015-11-22 12:05:44

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 Author| Post time 2015-11-22 13:56:42 | Show all posts

unable to get to my account on facebook and unable to submit a ticket

Reply 4# kelvin_lau
that is so ridiculous, They screw up and i have to pay for it .. this is stupid .. they should check their issues before making others pay for their mistakes grrrr... this makes me so mad!!!;
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 abw4sckxbgsyki92 Last edit in 2015-11-22 13:56:42

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thefixer
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Post time 2015-11-22 14:40:46 | Show all posts

unable to get to my account on facebook and unable to submit a ticket

               Reply 1# thefixer
still says there is a feng ting on it , and it makes no sense because i didnt have problems before the maintenance     abw4sckxbgsyki92@facebook.com posted on 2015-11-21 20:09:42     


        Feng ting?

        Sorry, but this message is given to players that cheated or hacked the game...
        Accounts that see this message received PERMA BAN and won\'t be able to play again...
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 thefixer Last edit in 2015-11-22 14:40:46

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cif
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Post time 2015-11-22 14:53:43 | Show all posts

unable to get to my account on facebook and unable to submit a ticket


Dear player, you were banned because you used what you shouldn\'t have used (you got them because of hack). And since we cannot take them back, to maintain the balance of your server, we have to ban you. You may open another account for play again if you want.
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 cif Last edit in 2015-11-22 14:53:43

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kelvin_lau
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Post time 2015-11-22 15:00:14 | Show all posts

unable to get to my account on facebook and unable to submit a ticket

Reply 6# thefixer
In this 200k realmgems case, we are accused of cheating. Did you all mentioned that we should not use or collect the 200k realmgems? Don\'t think that you can accuse then accuse. Have you see on the player side? (we see as a compensation). Have you all make an announcement in game that we should not collect & used the 200k realmgems? No right. (we got all witness). Instead of putting that announcement, you all put up some stupid announcement spamming: 100 Server celeberation..... (until someone tell you all to shut up lol).
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 kelvin_lau Last edit in 2015-11-22 15:00:14

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 Author| Post time 2015-11-22 23:08:35 | Show all posts

unable to get to my account on facebook and unable to submit a ticket

Reply 7# cif
this is utter crap, we have to pay for your screw up , it is not the first time this game has given compensation for down time , and there was no word that said it was not legitimate.. this is your screw up not the players.. yep you have made up my mind I will never play any games thru you again and will make sure my friends dont either because you rip off your players.. good day to you!!
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 abw4sckxbgsyki92 Last edit in 2015-11-22 23:08:35

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